Privacy Policy

1. Privacy policy

Use of this website is subject to this Privacy Policy, the user should read their terms in each new use in order to check whether it agrees with the same.

2. Personal data

The COLMOL S.A. ensures the privacy of users.

The COLMOL S.A. collects your data by telephone, in writing or through its website, upon your express consent. As a rule, personal data is collected when the user subscribes to one of our products or services.

Some personal data is to supply required and, in the case of lack or insufficiency of such data, COLMOL S.A. may not provide the product or service in question by COLMOL S.A. will inform users of the mandatory nature of the provision of data.

COLMOL S.A. proceeds to the collection and processing of personal data necessary for the provision of services and/or supplying products, dealing in this context of data such as your name, address, telephone number or mobile phone number and email address.

In accordance with the legislation in force on protection of personal data, the data collected by the COLMOL S.A. will be processed and stored in database.

The personal data that you provide us will be kept on file by COLMOL S.A., the company responsible for processing the same treatment, which has in view of the following purposes:

A. Conclusion and performance of the contract relating to the products selected by the user.

B. Satisfy requests of users.

C. Provide you with information about the products of COLMOL S.A., the transfer of commercial messages by email or any other means automatically electronic equivalent (such as SMS, MMS or any other electronic communications service), as well as through telephone contact, unless the user is opposed to the collection of data.

D. Information and marketing actions.

The user can modify their preferences regarding the sending of such commercial communications by sending an e-mail to hotelaria@colmol.pt as well as indicate their opposition.

3. User

The User guarantees that the personal data supplied are true and accurate, and undertakes to notify any change of the data. Any loss or damage to this website or to the person responsible for the website or to any third party resulting from incorrect, inaccurate or incomplete registration forms will be the sole responsibility of the user.

4. Confidentiality

COLMOL S.A., headquartered in Vila de Cucujães Portugal, the company responsible for the file, undertakes to maintain the confidentiality of personal data of the user and to ensure the exercise of the right of access, rectification, cancellation and opposition by sending a letter to the address indicated above.

5. Subcontractors and transfer of personal data

Personal data, including traffic data, data bases and other operations, can be housed, shared and communicated to other companies in the Group of COLMOL S.A., under the terms and conditions legally defined.

COLMOL S.A. can also appeal to the entities subcontractor for the whole or part of the purposes listed above, as well as for maintenance, housing and management of their systems and equipment, in accordance with the allowed by the law that governs the processing of personal data, getting these entities obliged to secrecy and to ensure safety in relation to the customers data of COLMOL S.A. which, for this purpose, have access to, and shall not use such information for any other purposes, or for their own benefit, nor relate them with other data you possess.

In cases in which the users’ data are transferred or hosted in other companies of the Group of COLMOL S.A., the levels of safety and protection will not be lower than those provided by COLMOL S.A..

6. Communication of personal data

COLMOL S.A. undertakes not to cede the entities outside the personal information of the users. COLMOL S.A. only share your personal data with the consent or if required by law, in the following cases:

· With partners so that they can assign the advantages and benefits associated with the respective campaigns and promotions.

· When required by law, the competent judicial authorities.

Any processing of personal data shall be done in accordance with the applicable legislation.

7. Retention of data

Your personal data will be stored and kept only for the minimum period necessary for the purposes that motivate their collection or its subsequent treatment or, for a period of time authorized by the National Commission for Data Protection, after which they will be eliminated.

8. Right of access, correction, objection and disposal

In accordance with Portuguese law applicable, the user has the right to access your personal data, may request its correction or addition, by letter to the industrial Zona Industrial das Cavadas, Rua do Progresso 3721-908 Vila de Cucujães or through the email address hotelaria@colmol.pt.

The User may also, at any time, oppose the processing of data, with the exception of the data strictly necessary for the provision of service, and/or require the elimination of their data for marketing purposes, and for this purpose contact COLMOL S.A., by writing to the same address and e-mail contact mentioned above.

9. Right to data portability

The user has the right to receive personal data relating to him and which has provided a responsible for treatment, in a structured format, current use and automatic scanning, and the right to transmit these data to another responsible for processing, in accordance with the legislation in force on protection of personal data.

10. Cookies

In order to provide a more personalised service, the COLMOL S.A. also uses "cookies" to collect and store information. A "cookie" is a small information file that is placed on your computer and which allows you to remember your choices, dates and previous routes on the site. You can configure your computer so that it will reject the installation in the same of the "Cookie".

11. Safety measures for protection of personal data

Protection of user’s personal data is a basic element in how COLMOL S.A. provides its services. In this way, we’ve adopted various measures of safety, technical and organizational aspects, in order to protect the personal data that are available against their dissemination, loss, misuse, alteration, treatment or unauthorized access, as well as against any other unlawful forms of processing.

12. Final provisions

The COLMOL S.A. reserves the right, at any time, modify or readjust this Privacy Policy, those changes being advertised on our website.

If you have any questions or concerns about this privacy policy or about how the group companies COLMOL S.A. collect and treat their personal data may come into contact with us via email hotelaria@colmol.pt or by registered letter to the following address Zona Industrial das Cavadas, Rua do Progresso 3721-908 Vila de Cucujães.

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